Important updates: From the 1st May 2024, the PocketVet service will be closing until further notice.

Frequently Asked Questions

How much does on online vet consultation at PocketVet cost?

What happens once I have submitted a consultation form to PocketVet?

I have registered, how many pets can I add?

What happens if I need a video call?

What if my pet needs medication?

What if you cannot help my pet?

I have had a consultation, but I have another question for the vet, what should I do?

Who do I contact if I have a question about my delivery?

What is My Pocket?

I no longer have my pet, how can I remove their pet profile?

I have submitted a consultation form, how long will it take for a vet to get back to me?

How do I subscribe to the Parasite Prevention Pack?

Does the flea treatment in the Parasite Prevention Pack kill ticks?

Chat to a vet for only £14.99

Chat to a vet

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