Please note, the PocketVet service will be unavailable between 25th September - 1st October. We apologise for any inconvenience.
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Frequently Asked Questions
How much does on online vet consultation at PocketVet cost?
What happens once I have submitted a consultation form to PocketVet?
I have registered, how many pets can I add?
What happens if I need a video call?
What if my pet needs medication?
What if you cannot help my pet?
I have had a consultation, but I have another question for the vet, what should I do?
Who do I contact if I have a question about my delivery?
What is My Pocket?
I no longer have my pet, how can I remove their pet profile?
I have submitted a consultation form, how long will it take for a vet to get back to me?
How do I subscribe to the Parasite Prevention Pack?
Does the flea treatment in the Parasite Prevention Pack kill ticks?
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