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Frequently Asked Questions
I have registered, how many pets can I add?
What happens once I have submitted a consultation form?
What happens if I need a video call?
What if my pet needs medication?
What if you cannot help my pet?
Can I still use the app features if I am not a subscriber?
Who do I contact if I have a question about my delivery?
I have had a consultation, but I have another question for the vet, what should I do?
I no longer have my pet, how can I remove their pet profile?
I have submitted a consultation report, how long will it take for a Vet to get back to me?
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